Madeleine O’Sullivan – Chief Officer
Most of my working life has been in the voluntary sector and after 30 years I am still a strong advocate of the sector and am proud of the valuable contribution we make to supporting local communities and individuals.
As Chief Officer my role is to help drive the organisation forward, provide leadership and support to our staff and volunteers and to work with our Board of Trustees to ensure that they have all the information they need to make decisions about the services we provide and our future direction. The work of CVS involves a range of external stakeholders and my job also involves building relationships with external stakeholders and partners from all sectors.
Amy Hiscock – Dementia Information Officer
I have been the Dementia Information Officer for Newark & Sherwood for the past two years. I have previously worked as Dementia Support Worker and have a background in Mental Health.
I provide a one to one signposting, information and advice service for people with Dementia or undiagnosed memory problems, their families and carers. I support them to access the information that they need, when they need it.
I enjoy promoting well-being for all by raising awareness of all the services and support that are available for people affected by Dementia.
I have met some amazing people through my work.
Chris Harris – Communications Officer
For most people, I am the first point of contact at CVS. My role and responsibilities are wide and various, with almost every day bringing something new. My work covers reception and general administration, including managing our meeting rooms. I also keep our website updated and let people know what’s happening at CVS and in the wider community through our social media outlets. I could be called the ‘gofer’ in that I like to make sure that my colleagues have everything they need to do their jobs!
Helen Stanbridge – Volunteer Coordinator
I run the Volunteer Centre here at CVS. I recruit and place potential volunteers with a wide variety of voluntary and statutory organisations throughout the Newark and Sherwood District. I also advise on volunteering issues and good practice to organisations using volunteers.
Judy Byrom – Voluntary Transport Scheme Coordinator
I have been running the Transport Scheme for 20 years over which time the number of trips to medical appointments has increased from around 2000 a year to 3500 a year. Working alongside the coordinator of Door 2Door I recruit and induct volunteers ensuring that the necessary checks are completed. The welfare of our volunteer drivers is essential and we offer support at all times. I produce a Driver’s Handbook and ensure that the guidance and policies are up to date and relevant. We also issue a regular newsletter and provide two social events a year for drivers.
Daily work involves taking bookings from clients, matching them with available volunteers, entering information onto our database and issuing necessary paperwork. It sounds simple but it’s definitely not and I am an experienced juggler. There are often unexpected and peculiar problems that need quick and ingenious solutions, tactful requests or delicate negotiations. The work is far from predictable and never dull.
Lucy Fountain – Door2Door Coordinator, Dementia Champion and MiDAS Training Officer
I am the Coordinator for Door2Door – Newark & Sherwood’s social car service.
I have been at CVS for 5 years. Part of my role involves recruiting new volunteer drivers and liaising with them over trips for the service. My background is as a trainer and I run MiDAS courses for volunteer drivers across the District. I am a Dementia Champion and facilitate Dementia Information sessions for people wanting to become Dementia Friends.
I enjoy working at CVS and have met some fantastic people.
Katie Freeman – Partnership & Engagement Officer
As part of the Community Engagement Team, my role is about supporting local communities to work together with public, statutory and voluntary organisations in developing and shaping health and wellbeing services. I work with a range of groups, but particularly with carers, to ensure that they have opportunities to express their views, share experiences and can get involved in a meaningful way.
I also work closely with GP practices to help them recognise the importance of providing accessible information and support to carers, both about their caring role and to help maintain their own health and wellbeing.
Before joining the CVS, I spent 3 years living and working in Australia, where I was a Human Resources Coordinator in the HR team at Australian Red Cross, based in Brisbane. Prior to that, I spent 20 years working for the NHS in various administrative and project related roles. I have worked in NHS commissioning and in public health; my area of interest is mental health.
Kirsty Joynes – Finance Officer
I have worked in the charitable sector for over six years and recently joined Newark and Sherwood CVS in the Spring.
My role involves supporting all the fantastic projects we deliver ensuring we receive and spend money as budgeted. I provide financial information to the board so they can monitor our Income and Expenditure and ensure all our services are invoiced for. I love being part of the small friendly team of dedicated staff.
Nickie Anthony – Community Engagement Officer
I am a Community Engagement Officer working to improve the health and well-being of our diverse communities in the Newark and Sherwood area. My role is to enable local communities, the community and voluntary sector and statutory services to work together to plan, redesign or develop healthcare services. Ensuring we recognise, value and share knowledge, skills and experiences of all partners in order to reduce health inequalities and improve local health services.
In short I engage with local people and groups listening to the voice of our local communities, making it easy for people to get involved in shaping their healthcare services.
I also work with GP practices and healthcare providers to support and develop their patient groups and community engagement.
We are a small friendly team here at CVS, working hard with our community for our community, for better outcomes for all.