Meet The Staff

Madeleine O’Sullivan – Chief OfficerMadeleine

Most of my working life has been in the voluntary sector and after 30 years I am still a strong advocate of the sector and am proud of the valuable contribution we make to supporting local communities and individuals.  

As Chief Officer my role is to help drive the organisation forward, provide leadership and support to our staff and volunteers and to work with our Board of Trustees to ensure that they have all the information they need to make decisions about the services we provide and our future direction. The work of CVS involves a range of external stakeholders and my job also involves building relationships with external stakeholders and partners from all sectors.

Amy Hiscock – Dementia Information Officeramy-profile-pic

I am the Dementia Information Officer for Newark & Sherwood.  I provide a one to one signposting, information and advice service for people with Dementia or undiagnosed memory problems, their families and carers.  I help them to access the information that they need, when they need it.

I have previously worked as a Dementia Support Worker and have a background in Mental Health.  I enjoy promoting well-being for all by raising awareness of all the services and support that are available for people affected by Dementia.

I have met some amazing people through my work.

Helen Stanbridge – Volunteer Coordinator

I run the Volunteer Centre at CVS.  I recruit and place potential volunteers with a wide variety of voluntary and statutory organisations throughout the Newark and Sherwood District.  I also advise on volunteering issues and good practice to organisations using volunteers.

Lucy Fountain – Door2Door Coordinator, Dementia Champion and MiDAS Training Officer

I am the Coordinator for Door2Door – Newark & Sherwood’s social car service.

Part of my role involves recruiting new volunteer drivers and liaising with them over trips for the service. My background is as a trainer and I run MiDAS courses for volunteer drivers across the District. I am a Dementia Champion and facilitate Dementia Information sessions for people wanting to become Dementia Friends.

I enjoy working at CVS and have met some fantastic people.

Katie Freeman – Transport Coordinatorimg_2633

I liaise with volunteer drivers and clients over trips for the service and assist in the recruitment of new drivers.  It is a really rewarding job, making sure that people who have limited transport choices are able to get to their hospital or other medical appointments.  It can be a bit of a juggling act sometimes though!

Before joining the CVS, I spent 3 years living and working in Australia, where I was a Human Resources Coordinator in the HR team at Australian Red Cross, based in Brisbane. Prior to that, I spent 20 years working for the NHS in various administrative and project related roles. I have worked in NHS commissioning and in public health; my area of interest is mental health.

Kirsty Joynes – Finance OfficerKirsty pic

I have worked in the charitable sector for over six years and joined Newark and Sherwood CVS in 2016.

My role involves supporting all the fantastic projects we deliver ensuring we receive and spend money as budgeted. I provide financial information to the board so they can monitor our Income and Expenditure and ensure all our services are invoiced for. I love being part of the small friendly team of dedicated staff.

Lis Lawrence – Partnership & Engagement Officer

I work alongside Nickie Anthony in the Community Engagement Team, developing positive working relationships with GP Practices across Newark & Sherwood and helping them to improve patient access and experience.

I also work with Carer Champions to improve help and support for carers and support the Patient Participation Groups, ensuring that the views of all communities have a voice, as well as working towards better health outcomes for all.

Besides this, I host regular forums and health events where we share knowledge, information and experiences and through which we actively encourage people to have their say on a wide range of NHS consultations and health promotion activities.

Nickie Anthony – Community Engagement Officer


I am a Community Engagement Officer working to improve the health and well-being of our diverse communities in the Newark and Sherwood area. My role is to enable local communities, the community and voluntary sector and statutory services to work together to plan, redesign or develop healthcare services. Ensuring we recognise, value and share knowledge, skills and experiences of all partners in order to reduce health inequalities and improve local health services.

In short I engage with local people and groups listening to the voice of our local communities, making it easy for people to get involved in shaping their healthcare services.

I also work with GP practices and healthcare providers to support and develop their patient groups and community engagement.

We are a small friendly team here at CVS, working hard with our community for our community, for better outcomes for all.