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    Information and support

    There are a many organisations providing information and support to citizens across our district. We have a compiled a list of some key statutory and voluntary providers.

    If you need specific information please contact: 01636 679539 email: information@nandscvs.org

    Local Authorities

    Newark & Sherwood District Council – 01636 650000

    Customer Services Centre is open 9am to 5pm Monday to Friday.

    For all enquiries please email customerservices@nsdc.info

    Office location:  Castle House, Great North Road, Newark  NG24 1BY

    Office is open 9am to 5pm Monday to Friday.  Please note that all enquiries should be finished by the time of closing.

    All benefits visits are by pre-booked appointment only.  Council tax and business rate enquiries after 4.30pm (Mon-Fri) are by pre-booked appointment only.


    Nottinghamshire County Council – 0300 500 80 80

    Customer Services Centre is open Monday to Friday 8am to 8pm; 8am to noon on Saturdays. Calls cost no more than calls to standard geographic numbers and will also be included in inclusive minutes and discount schemes.


    Nottinghamshire Help Yourself

    Lists information about services, groups and organisations that could help and support you. It covers a very wide range of subjects from help in the home to health and self-care to things to do in your local community.



    Newark & Sherwood Clinical Commissioning Group – 01636 594890

    The CCG is responsible for planning and buying community health and hospital services to meet the needs of local people, and checking that the services are delivering the best possible care and treatment for those who need them.


    Patient Experience Team – 0800 0283 693 press Option 1

    The Patient Experience Team (PALS) provides information and advice on local NHS services for patients, their families and carers and is often the first point of contact for residents who live in the Newark & Sherwood area.

    Email: NSHCCG.Pet-North@nhs.net

    POhWER Advocacy Service – 0300 456 2370

    If you feel you need assistance and support in making your complaint to an NHS service provider, you can contact POhWER. POhWER are independent of the NHS, their services both being confidential and free of charge.


    NHS.uk is the single point of access online providing comprehensive health information with thousands of articles, videos and digital apps and tools, helping you to make the best choices about your health and lifestyle, but also about making the most of NHS and social care services in England.


    Find local services           www.nhs.uk/service-search
    Care & support                 www.nhs.uk/care-and-support

    Better Together Mid-Notts – 01623 673591

    The Better Together programme brings together all the health and social care organisations across our area to review and shape future health and social care services in Mid-Nottinghamshire. Their aim is to ensure that you receive the best possible care with services that continue to meet future challenges and embrace the opportunities for improvement.

    Email: nshccg.bettertogether@nhs.net



    Carers Hub – 0115 824 8824

    Nottinghamshire Carers Hub provides information and support to carers to help caring for a loved one easier. They can provide a variety of information, guidance and advice such as signposting to other organisations and putting you in touch with Carers groups and drop-ins, help you to access Carers breaks, and offers free training and caring support, and peer support.  Lines open Monday to Friday, 9am until 5pm

    Email: hub@carerstrustem.org


    Citizen’s Advice

    Advice Line : 0344 411 1444

    Aims to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives. Advice is free, independent, confidential and impartial and available to everyone on their rights and responsibilities. Advice Line is open 10am to 4pm Monday to Friday.

    Newark office: Castle House, Great North Road, Newark, NG24 1BY

    Ollerton: 5 Forest Court, New Ollerton, NG22 9PL



    The best place to find government services and information. Simpler, clearer, faster.


    Newark & Sherwood Homes – 0800 561 0010 (Freephone)

    Newark and Sherwood Homes is a Council owned housing management company which was set up to manage and maintain Council housing within Newark and Sherwood.  Opening times 8.30am – 5.15pm Monday to Thursday; 8.30am – 4.45pm Friday

    Email: housing@nshomes.co.uk


    Last update: 14 March 2019

    DISCLAIMER Whilst every effort has been made to ensure that all the details above are correct, Newark & Sherwood CVS does not accept responsibility for the accuracy of the information provided. Inclusion here does not imply recommendation or endorsement of the service or advice provider. The information provided has been compiled from various publicly available resources.